Smith Law Partnership Testimonials |

Client Satisfaction Survey

We are committed to giving you the most accessible, friendly local legal advice of the highest quality. Please help us to further improve by giving us your feedback.

Your ratings are anonymous and will simply be averaged with other ratings received. Your details are confidential and will not be given to a third party.

The questionnaire should only take you a minute to complete.

Smith Law Partnership would like to take this opportunity to thank you for taking the time to complete the Client Satisfaction Survey.

Please score the nominated person out of 10 for the following areas where 10 is extremely pleased.

Name of our member of staff
Question	Score	Comments
How available was I when you tried to contact me?
When I was not available, how helpful were my colleagues?
How promptly did I respond to any messages that you left?
How well did I understand and respond to your needs?
How clearly did I explain what was happening/likely to happen?
What aspects of our service do you really value?

How could our service be even better for you ?

How would you describe my work to someone else and how could they benefit ?

If you are happy for us to use your comments in future marketing and on our website, please insert your name here and select your preferred answer from A or B
Your name		A - I am happy for you to use my feedback and include my name	B - I am happy for you to use my feedback but please do not use my name
Very many thanks for completing the form.